FAQ

Question 1

What is your Cancellation Policy?

Answer

We tour if it's raining Luxardo cherries. We tour if gutter punks are heating toddies on the pavement. (That's rain or shine!) If I need to cancel a tour for any reason, I will contact you. If we cannot reschedule your tour before you leave, I will refund your money. Otherwise, I will refund you fully for cancellations made by you at least 24 hours in advance of your tour departure time. Cancellations made by you less than 24 hours in advance of your tour departure time and No-Shows are not refunded.

Question 2

Are reservations required?

Answer

Yes. You may book online or call: 504.616.0630 PLEASE NOTE: If the tour has no guests previously booked, I will not be waiting for walk-up business at the starting locations.

Question 3

Do you accept walk-up business at your starting locations?

Answer

You are welcome to join a tour before it begins if the tour has not exceeded the maximum number of guests (12). PLEASE NOTE: If the tour has no guests previously booked, I will not be waiting for walk-up business at the starting locations. IN THE AGE OF CORONAVIRUS: The maximum number of guests is now 8.

Question 4

Should I bring anything along on your tours?

Answer

Sure, if you like! All of my tours are walking tours. New Orleans streets and sidewalks are infamous for their holes, cracks and dips and we will also be negotiating stairs. So I recommend wearing comfortable, protective shoes. In addition, it is hot during the summer months. Hats, umbrellas, sunblock, water and light clothing are all wise choices. In the winter months, however, it can be downright cold. Dress warmly, if necessary. IN THE AGE OF CORONAVIRUS: Wearing a mask or face covering is mandatory in both the City of New Orleans and the entire State of Louisiana to protect against COVID-19. Please don't forget your mask. Bars and restaurants will not allow you entry without it on. You may read New Orleans Streetwalkers Tours COVID-19 Health & Safety Policy here.

Question 5

How large are your tour groups?

Answer

All of my tours max out at 12 guests. You should be aware, however, that the City of New Orleans allows tour companies to take a maximum of 28 guests on French Quarter walking tours. Some companies meet or exceed this number regularly. What the?! I don't. Why in the name of the perfect martini would y'all want to tipple like that? Private tours may waive my maximum limit of 12. To a point. Please contact me if you are interested in a private tour and I will happily share more details with you. IN THE AGE OF CORONAVIRUS: All of my tours now max out at 8 guests. And the City of New Orleans allows only 14 guests maximum on French Quarter walking tours.

Question 6

Is there a minimum required age to take your tours?

Answer

Yes. All of my tours are Adults Only. Everyone must be at least 21 years old--the legal drinking age in Louisiana--or the bars will not allow you in.

Question 7

Are drinks included?

Answer

No. And yes! I have priced my tours to not include drinks so that you may get what you want, how you want it, when you want it. You will not feel obligated to drink just because a cocktail was previously paid for. That being said, on both the Boos! & Booze Tour and the Crescent City Cocktail Crawl you may include one go-cup style cocktail-- but no other drinks are included. Please see the specific FAQ to each tour for details.

Question 8

Will we be able to eat at any of the bars?

Answer

Alas and sincere apologies, no. This is not to needlessly torture you. Simply: ordering food takes too long and holds up the tour. The exceptions to this are the Cocktail Concierge--a private, only, small plate and cocktail tour--NOLA TAPAS and private tours. I recommend grabbing lunch before our cocktail adventure and, if you would like dinner recommendations après tour, I got your six from fine dining to dive bars.

Question 9

I just want to hang out with my friends and get drunk. Are your tours for me?

Answer

The short answer is, No. The long answer is, By all means, y'all, have fun! But please don't waste my time and your money. My tours are not drunken bar crawls. They relate the history of New Orleans through the history of cocktails in the establishments that craft them. If you just want to get blottoed...go drinking. You don't need to pay for a tour for that.

Question 10

How do I know that we will be getting the guide I read about in all your reviews?

Answer

Most tour companies use substitute tour guides. I don't. Not ever. Not ever never. I have only one guide here at New Orleans Streetwalkers Tours. Me. I am the one you read about in our reviews, so you know my work is approved by others like you.

Question 11

I have more than 12 people in my group, but I want to tour privately with you. Can we do that?

Answer

Yes. Private tours may waive my maximum limit of 12. To a point. Meaning, a cocktail tour is intimate by definition. I will take a maximum of 16 people on a private tour, as y'all know each other. The absolute begging maximum for a private Boos! & Booze Tour, however, is 14. Any more than that and its ambience is destroyed. Please contact me if you are interested in a private tour and I will happily share more details with you. IN THE AGE OF CORONAVIRUS: The City of New Orleans allows only 14 guests maximum on a French Quarter walking tour.

Question 12

Am I required to wear a face mask?

Answer

Yes. Wearing a mask or face covering is mandatory in both the City of New Orleans and the entire State of Louisiana to protect against the coronavirus. Bars and restaurants will not allow you entry without it on. Please read New Orleans Streetwalkers Tours COVID-19 Health & Safety Policy here.

FAQ

New Orleans Streetwalkers Tours FAQ